Beware of 'This isn't how I'd put it'
Here are two excerpts from the Plain Language Awards 2022 winner of the legal documents category.
I love that MAS commits to using we, you, and they
And because it's 'not that simple', a little further on, they define the three roles you and they might have.
To draw attention to the important information, MAS uses:
colour
shaded boxes
numbers
Notice that they don't use:
all caps
the heading IMPORTANT NOTICE
Hooray!