In-house training

Winning people over with plain language,

because ‘the way we’ve always done it’ isn’t helping anyone.

I come to you – for groups of up to 14 people – $8k per day.

Learn about special pricing for charities

Course descriptions

  • Managers and senior leaders can make all the difference in their team’s writing process by upping their own skills in commissioning documents, and reviewing them against principles of clear communication.

    Commissioning and Reviewing

  • When you write regulations, or write to people about regulations, you walk a fine line between accuracy and clarity.

    This day-long workshop explores the art of being clear and approachable at the same time.

    Regulatory Communication - all the info

  • You know, you really should know how to write a report. (Read that in a whiny, snarky voice for full effect.)

    Ahhhhmm, no, you shouldn’t. Because every report is different. There is no one right way. But I can give you the tools and the confidence to figure out how to write the right report, every time.

    Report Writing - all the info

  • This course helps anyone who writes at work to do it better, faster, and more effectively. We cover emails, reports, and literally any kind of writing from content-writing to legally-binding documents. Increase your confidence, learn the latest best ways to write, and save some time and sanity!

    Business Writing - all the info

  • Do you want to know the thing I’m constantly asked on workshops: How do I make my writing clear and concise? Here’s how.

    Clear and Concise - all the info

  • What if I told you a simple email formula could get you faster replies? Less to-ing and fro-ing? People doing what you ask for - quickly?

    This stuff really is some kind of magic. (Well it’s actually neuroscience, but, you know…)

    Write Better Emails - all the info

  • Board members need clear information to help them make good decisions. It needs to be strategic, not operational, information.

    Writing Board Papers

  • Do you recognise good writing when you see it? But are you not sure how to get people’s writing up to standard without rewriting it yourself?

    This training’s for peer reviewers, managers, and senior leaders.

    Reviewing Writing - all the info

  • What even is technical writing? Well, if you’re communicating complex information, you’re doing it. And most of us do technical writing without any guidance or qualification. Take a couple of days to find out what you should be doing. What’s current industry best practice? A few powerful tools will make all the difference!

    Technical Writing - all the info

  • Although it would be nice to do a Jerry Maguire and scream SHOW ME THE MONEY at the top of your lungs, that doesn’t seem to get the best results in a business setting. So here’s a training to teach you the art and skill of persuading (so people will show you the money).

    Business Cases and Proposals - all the info

  • If you want to write policies to tick a box and sit on a shelf, find another course! Our focus here is to write policies that both work for your business AND get used by the people who need them. We’ll cover all the good foundational stuff of clear, modern business writing, then we’ll focus on the requirements of policy and procedural writing at a specialist level.

    Policies and Procedures - all the info

Download the course outlines

Check available training dates

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