A friendly 'About us'
This pamphlet from Tautohetohe Whaipainga Utilities Disputes explains what they're about in a few clear paragraphs.
They write like they speak
They've chosen language that comes across as approachable and supportive.
Notice how quickly they switch from "Utilities Disputes" to "UDL" to "We".
The reader is "your" and "you" from the start.
The page is well spaced and the graphic supports the text.
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