Answering questions about privacy protection
The Ministry of Education made this year's shortlist for Best Plain Language Document — Public Sector with this Awards entry.
I loved the approach to the contents page of their document.
33 of the 34 headings are questions
I'm a mum. I'm interested in my daughters' privacy at school, and these questions mirror my own. Ka rawe!
Te Rito – Protecting Student Information – see the whole document
Next time you think that questions aren't sophisticated enough to be headings, just think back to this contents list.
They work. They grab our interest. They make us read.
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